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Managing household waste (City administrators)
- ICT CityPulse
The Waste Department in The City of Aarhus has difficulties as regards to inform new citizens, mostly students, about the waste procedures in the city. For example they see that the citizens just leave their waste, especially bulky waste, at curbstones around the city. There is an existing bulky waste solution, where citizens can order collection of bulky waste. Citizens just leaving bulky waste around the city are costly for the Waste Department. Peter (new in town) just started at the university. He doesn't know about the waste procedures in the city, as for example how to get rid of bulky waste. He downloads the waste app and in that way gets collection information relevant for his zone at his fingertips. He can set up reminders for regular, holiday and special collections and find locations where he can discard paper and glass. The waste app can in an easy way inform citizens about the existing waste solutions in the city. Enabling direct feedback from citizens regarding the existing waste solutions would give the Waste Department useful information, which they are actually without at the moment.
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